1. Contracts for Accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions (hereinafter referred to as “T&C”). Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.
2. In case the Hotel has entered into a special contract with the Guests insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding Paragraph, the special contract shall take precedence over the provisions of these T&C.

1. A Guest who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars:
   • (1) Name of the Guest(s);
   • (2) Date of accommodation and estimated time of arrival;
   • (3) Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the Attached Table No. 1);
   • (4) Other particulars deemed necessary by the Hotel.
2. In case the Guest requests, during his/her stay, extension of the accommodation beyond the date in Item (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such a request is made.

1. Guests are required to agree to these T&C as well as the respective Usage Terms when seeking accommodation at the Hotel.
2. In case a Guest is a minor (under 18 years of age), and the Hotel deems it necessary, the Guest must submit a letter of consent with the approval from the guardian or other legal representative when seeking accommodation at the Hotel;
3. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same Article shall not be applied when it has been proved that the Hotel has not accepted the application;
4. When a Contract for Accommodation has been concluded in accordance with the provision of the preceding Paragraph, the Guest is required to pay an accommodation deposit fixed by the Hotel within the limits of the Basic Accommodation Charges covering the Guest's entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel;
5. The deposit shall be first used for the Total Accommodation Charges to be paid by the Guests, then secondly for the cancellation charges under Article 6 and thirdly for the reparations under Article 19 as applicable, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 13;
6. When the Guest has failed to pay the deposit by the date stipulated in Paragraph 4 of Article 3, the Hotel shall consider the Accommodation Contract as invalid. However, the same paragraph shall be applied only in case the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.

1. Notwithstanding the provisions of Paragraph 4 of the preceding Article, the Hotel may enter into a special contract not requiring the accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
2. In case the Hotel has not required the payment of the deposit as stipulated in Paragraph 4 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be considered that the Hotel has accepted a special contract prescribed in the preceding Paragraph.

1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
2. In case the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except when the Hotel has requested the payment of the deposit during the specified period as prescribed in Paragraph 4 of Article 3 and the Guest has cancelled before the payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 3. However, in case a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of the payment of the cancellation charges in case of cancellation by the Guest.
3. In case the Guest does not appear by 8 p.m. on the accommodation date (or 2 hours after the expected time of arrival if the Hotel is notified of such) without advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

1. The Hotel may cancel the Accommodation Contract under any of the following cases. Furthermore, the Hotel assumes no responsibility for damages incurred from a cancellation of the Accommodation Contract conducted in accordance with this Article;
   • (1) When the guest is a patient, etc. with a Specific Infectious Disease.
   • (2) When the Hotel is unable to provide accommodation due to natural calamities, dysfunction of the facilities and/or other unavoidable causes;
   • (3) When it is recognized that the lodging guest threatens to engage in or has engaged in acts against the provisions of laws and regulations, public order or social customs during his/her stay;
   • (4) When a Guest is deemed to pose a risk of Customer Harassment Behavior (Attached Table No. 2) during his/her stay;
   • (5) When the Guest acts violently, makes threats, intimidates, makes violent demands, or makes any other coercive or unreasonable demand or action;
   • (6) When the Guest acts disruptively or dangerously, causing distress to other Guests, or behaves in any other way which may cause trouble for the facility or other Guests;
   • (7) When the guest is deemed to fall under A-C below;
     • A. An Organized Crime Group, an Organized Crime Group Member, a quasi-member of an Organized Crime Group, an individual associated with an Organized Crime Group, and/or any other anti-social forces;
     • B. A corporation or an organization engaged in business activities which are controlled by an Organized Crime Group or an Organized Crime Group Member;
     • C. A corporation in which any officers are Organized Crime Group Members;
   • (8) When it is recognized that the lodging Guest is heavily drunken or in a similar state and threatens to cause a serious nuisance to other Guests, etc.;
     (Osaka City ordinance to enforce the Hotel Business Act, Article 10)
   • (9) When it is discovered that a minor guest (under 18 years of age), falsely claimed to have obtained the consent from the guardian or other legal representative, or falsely claimed to be of legal age;
   • (10) When the Guest otherwise fails to abide by the Usage Terms established by the Hotel.
2. In case the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any services which he/she did not receive during the contractual period.

1. The guest shall register the following particulars with the Front Desk clerk of the Hotel on the day of accommodation;
   • (1) Name, address and contact information of the Guest(s);
   • (2) In case of a non-Japanese Guest without a domestic address in Japan, his/her nationality and passport number;
   • (3) Other particulars deemed necessary by the Hotel.
2. In case the Guest intends to pay his/her Accommodation Charges prescribed in Article 13 by any means other than Japanese currency, such as traveler’s checks, vouchers, credit cards or electronic money, etc., the Guest must present the said credential in advance at the time of Registration prescribed in the preceding Paragraph, and confirm whether or not the form of payment can be accepted for payment by the Hotel.

The maximum occupancy limit for Guestrooms is 4 persons. If an adult Guest intends to sleep or occupy a bed together with a child Guest, such a case is limited to one child per adult Guest and the child must be under 6 years of age.

1. The Guest is entitled to occupy the contracted guestroom of the Hotel from 3 p.m. to 11 a.m. to the next day. However, in the case the guestroom is contracted continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
2. The Hotel may, notwithstanding the provisions prescribed in the Preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows:
   • (1) Up to 3hours: 30% of the room charge;
   • (2) Up to 6hours: 50% of the room charge;
   • (3) More than 6hours: 100% of the room charge.

The Guest shall observe the Usage Terms established by the Hotel, which are posted within the premises of the Hotel.

1. The business hours of the Front Desk, etc. of the Hotel are as follows, and those of other facilities, etc. shall be specified in detail by brochures as provided, the Hotel’s official website, notices posted in various places, service directories in guestrooms and in other ways deemed suitable by the Hotel:
   Service hours of Front Desk, Cashier's desk etc.:
   • A. Closing time: None;
   • B. Front Desk: 24-hour service;
   • C. Cashier’s Desk: 24-hour service;
2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable causes on the part of the Hotel. In such a case, the Guest shall be informed by appropriate means.

1. The breakdown of the Accommodation charges, etc. that the Guest shall pay is as listed in the Attached Table No.1.
2. Accommodation Charges etc. as stated in the preceding Paragraph shall be paid with Japanese currency or by any means other than Japanese currency such as traveler’s checks, vouchers, credit cards, or electronic money, recognized by the Hotel at the Front Desk at the time of the departure of the Guest or upon request by the Hotel.
3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for the Guest by the Hotel and which are at his/her disposal.

1. The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the non-fulfillment of the Accommodation Contract and/or related agreement. However, the same shall not apply in cases when such damage has been caused due to reasons for which the Hotel is not liable.
2. The Hotel is covered by Hotel Liability Insurance in order to deal with unexpected fire and/or other incidents/accidents.

1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not compensate the Guest.

1. In case the articles, cash and/or valuables deposited by the Guest at the Front Desk have been lost or damaged, the Hotel shall compensate for the damage, unless the loss or damage has been caused by force de majeure. However, in the case of cash and valuables, the Hotel shall do so only when the Guest has clearly reported the kind and value of such cash and valuables at the Hotel’s request. Otherwise, the Hotel shall compensate for the damage up to the maximum amount of 150,000JPY.
2. In case a Guest has brought articles, cash and/or valuables into the Hotel, but has not deposited them at the Front Desk, the Hotel shall compensate for the loss or damage inflicted on them if caused intentionally or negligently on the part of the Hotel, except when the Guest has not clearly reported to the Hotel beforehand the kind and value of such items lost or damaged, in which case the Hotel shall compensate for the loss or damage up to the maximum amount of 150,000JPY unless the Hotel is intentionally or negligently responsible for such loss or damage.

1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to keep it only in case such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the Front Desk at the time of his/her check-in.
2. In case the baggage or belongings of the Guest are found left behind after his/her check-out, and the ownership of the article is identified, the Hotel shall inform the owner of the article left, and ask for further instructions. In case no instruction is given to the Hotel by the owner or when the ownership cannot be identified, the Hotel shall keep the article for 7 days including the day it is found, and after this period the Hotel shall turn the article over to the nearest police station.
3. The Hotel's liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article 16 in the case of Paragraph 2.

The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as the Hotel solely offers the space for parking, whether the key to the vehicle has been deposited with the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the management of the parking lot.

The Guest shall compensate the Hotel for the damage caused through intention or negligence on the part of the Guest.

1. The Hotel may amend these Terms and Conditions and Usage Terms (hereinafter referred to T&C, etc.) at its discretion in the following cases, and Guests shall be deemed to have accepted these changes without objection:
   • (1) When the changes are in the general interest of Guests;
   • (2) When the changes in T&C, etc. do not contradict the purpose of the contract and are reasonable in light of the necessity for change, the appropriateness of the content after the change, and other relevant circumstances.
2. When the Hotel changes the T&C, etc. based on the previous Paragraph, the Hotel will announce the fact that the T&C, etc. shall be amended, the contents of such changes, and their effective date on the Hotel’s official website at least one month prior to the effective date.
3. When a Guest uses the Hotel's services after the effective date of the amended T&C, etc. the Guest is regarded to have agreed to the changes in the T&C, etc.

Guests may utilize the Hotel's internet connection service on their own responsibility. The Hotel is not liable whatsoever for any damages caused as the result of any interruption that may occur due to system malfunction or any other reason during the use of the internet services. Furthermore, in case usage of the internet services by a Guest is judged inappropriate by the Hotel and has resulted in damage to the Hotel or other third parties, the Guest shall be liable for compensation of such damages.

1. These Provisions are written both in Japanese and in English. In the event of any inconsistency or difference between the two versions of these Provisions, the Japanese version shall prevail in all respects.
2. Any dispute arising from/or in relation to these Provisions shall be referred to the Japanese court having jurisdiction over the location of the Hotel and resolved in accordance with applicable Japanese laws.

Fire Prevention Regulations

1. You are requested to refrain entirely from smoking in areas within the hotel where a fire may occur. Please note that smoking in our hotel is limited to designated smoking areas only and is strictly enforced. Smoking in guest floor corridors or any other public space is strictly prohibited and against local law.
2. Please do not use any personal appliances for heating or cooking in the guest room.
3. Please review the information on evacuation routes that is posted on the inside of your room door, and confirm the location of the emergency exits on your floor.

Safety Regulations

1. Please make sure the door is locked securely when you leave the room. It is also advisable to lock the door and use the door latch while you are in the room. Before opening the door, please check the peephole or open the door latch without removing the swing-bar lock. Furthermore, as the Housekeeping Staff may come into your room to clean or to pick up laundry, please lock the door or put up a“ please do not disturb” sign on the door when you are in your room.
2. Please do not invite visitors to your guest room, nor entertain them there. (Please use the lobby for meeting visitors.)
3. The Hotel may refuse to accommodate under-age Guests, unless prior agreement has been made with a guardian.

Regarding Valuables and Unclaimed Articles

1. The Hotel reserves the right to dispose of all articles left behind, lost or unclaimed, in accordance with Government Law.
2. The Hotel requests that guests use safe deposit boxes for all valuables. The room safe is operated and controlled by the guest. The Hotel takes no responsibility for the contents placed there by the guest. We cannot assume responsibility Except for cases attributable to the Hotel, for loss or theft of articles that are not deposited with us.

Payment

1. The Hotel will not make payment on behalf of Guest for expenses such as train tickets, taxi fares, postage, packing charges or shopping in the Hotel.
2. The Hotel may request the Guest to pay a deposit for hotel charges upon arrival.
3. Please inform the cashier of your room number and name when you sign bills or chits at the Hotel's restaurants and bars.
4. A facility charge will be added when room telephones are used for outside calls.
5. Should you wish to change your period of stay, please notify the front clerk in advance.　Please pay for all charges equivalent to your stay period up to the time when you extend your　stay.
6. The Hotel may ask for immediate payment when bills due exceed an amount set by the Management.
7. Please settle payments in cash, traveler's checks, credit cards, electronic money or vouchers, etc. which are acceptable to the Management. Please note that the Hotel does not accept any　checks except traveler's checks for payments and/or money exchange.
8. A 15% service charge and taxes at the rate prescribed by applicable laws shall be added to your bills. You are cordially　requested not to give tips to the hotel employees.

Prohibitions

1. Please do not bring the following into the Hotel;
   • (a) Pets and other animals in general;
     As exception of above regulation, guests may accompany guide dogs, hearing dogs and service dogs stipulated in the Laws concerning Assistant Dogs for the Physically Impaired;
   • (b) Malodorous articles;
   • (c) Excessively large quantity of personal goods;
   • (d) Explosive, volatile or flammable materials;
   • (e) Unlicensed firearms or swords;
   • (f) Other items which articles prohibited by law.
2. The furnishings or equipment inside your room may not be moved to other locations in the building or taken out of the Hotel without permission.
3. If Hotel belongings are damaged or lost by the guest due to his/her own negligence, the Hotel may ask for compensation.
4. Please refrain from using the Hotel for purposes other than lodging, dining and drinking without the consent of the Management.
5. Please do not enter restricted areas of the Hotel.
6. Please refrain from bringing food or drinks into the Hotel, or ordering delivery of food or drinks into the hotel from outside without the consent of the Management.
7. Please do not distribute or post advertising bills, or sell goods in the Hotel's public area.
8. Please do not leave any personal belongings in the hallway or lobby.
9. Please refrain from putting any articles in or near windows which could detract from the external appearance of the Hotel.
10. Using photographs taken in the Hotel for commercial or public purposes is illegal, and those who do so will be subject to prosecution.
11. Nightclothes (yukata) and slippers have been provided for your use in your guest room. Kindly　refrain from going out of your room in nightclothes or slippers.
12. In accordance with Article 5 and Paragraph 1 of Article 7 of the Terms and Conditions for Accommodation Contracts, the Hotel will refuse accommodation immediately in the following cases.
    • (A) When guests are discovered to belong to a criminal organization (gangsters, radical groups and their members).
    • (B) When violence, threats, blackmail, coercion or similar behavior is reported (also any person who has exhibited, or was responsible for such behavior in the past).
    • (C) When the Hotel believes that a person is behaving in an extremely erratic or irresponsible manner (e.g., a person suffering from a mental or other condition who is not in control of the Guests actions, or a person with diminished capacity as a result of drug use), may endanger the life of, cause harm to, disturb or annoy other hotel guests and patrons.
    • (D) When guests disturb other hotel guests and patrons by making loud noise on the Hotel premises.
    • (E) When guests have engaged in gambling, or committed any other offenses against public order.
    • (F) When the Hotel discovers that guests have a history of any behavior similar to that mentioned above.
13. These rules are written both in Japanese and in English. In the event of any inconsistency or difference between the two versions of these rules, the Japanese version shall prevail in all respects.
14. Any dispute arising from or in relation to these rules shall be referred to the Japanese court having jurisdiction over the location of this Hotel and resolved in accordance with applicable Japanese laws.

Changes to Terms of service

In accordance with the provisions of Article 20 of the Accommodation　Agreement, the Hotel may change the Terms of Service, and the User shall accept this without any objection.

Period of Custody

1. The period of custody shall run from the day on which an article is delivered into the custody of the Hotel until the designated date of claim.
2. The designated date of claim shall be within one (1) month from the day on which the article was delivered into the custody of the Hotel.
3. If no such designation of date is made, the period of custody shall run for one (1) month beginning on the day the article was put into custody.

Claimant

The claimant of the article in custody shall be either the person who requested we take custody or a third person appointed as the claimant by the Guest.

Confirmation of Claimant

The claimant shall submit the Claim Certificate of the clerk of the Hotel in charge of the article in custody at the time the Guest claims the return of the article. In the event that the claimant is a third party appointed by the person who requested custody, submission of the Claim Certificate will not be necessary. However, the Hotel may require the Guest to submit proof that the Guest is the correct claimant. The clerk shall exercise reasonable care to confirm the identity of the person claiming the article prior to returning it. The Hotel shall thereafter have no further responsibility with respect to the article claimed.

Compensation for Damage

1. Any loss, destruction, deterioration or other damage to the article in custody which has occurred by reason of force majeure as the term is commonly defined shall not be the responsibility of the Hotel.
2. Any person using the custody service shall have a duty to compensate for any damage which the Hotel and/or any third party suffers if such damage is due to the destruction or deterioration of the article in custody or any other reasons for which the said person is responsible.

Disposition of Article in Custody

1. If the claimant does not claim the article in custody within one (1) week after the period of custody, the Hotel shall keep said article separately from those in normal custody and may dispose of it by the method, at the price, which is generally deemed appropriate at that time. If such disposition is difficult, the Hotel may discard said article.
2. The cost of the disposition described in the paragraph immediately above shall be borne by the person who requested custody, provided that the proceeds of said disposition shall be off-set against the costs of disposition.

Emergency Steps

1. he Hotel may take emergency steps that are appropriate under the circumstances in the following events:
   • a） Demand by legal authorities that the article in custody be opened or otherwise disposed of;
   • b) Fire, abnormality in the condition of the article or other exigent circumstances
2. In the event of the occurrence of any of the above-mentioned circumstances, the Hotel shall bear no responsibility for damage caused to the article in custody.

Governing Language and Law

1. These Provisions are written both in Japanese and in English. In the event of any inconsistency or difference between the two versions of these Provisions, the Japanese version shall prevail in all respects.
2. Any dispute arising from or in relation to these Provisions shall be referred to the Japanese court having jurisdiction over the location of the Hotel and resolved in accordance with applicable Japanese laws.